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Give Us A Shout!

Drop-in visitors always welcome during business hours.
You can call or send us a message for appointments.

519 Ellice Street
Victoria, BC
V8T 2G8
 250-382-1113

(250) 382-1113 Mon-Fri 8am - 5PM

If you have just purchased a new car or one that is new to you, you’ll want to make sure that the vehicle is properly maintained in its early years so that it will continue to serve you throughout its life. On top of that, you don’t want to do anything that may void the vehicle’s warranty. Many consumers think that the only option for a vehicle under warranty is to have it serviced by the dealership, however, this is not the case. You are still able to enjoy the convenience and trust you have with your independent garage during the car’s warranty.

In each Canadian province and territory, there are Automotive Service Professionals who are trained and qualified to work on any given vehicle. It is your right to bring your new car to qualified professionals for its servicing.

Your owner’s manual will outline a maintenance schedule for your vehicle. It is a good idea to bring this schedule to your local shop so they can ensure that it will be followed. It is important to make note of any manufacturer-recommended fluids, so that they may be used and documented in the car’s service history. Regular service items, such as replacing brakes, wiper blades, and cabin air filters, don’t affect warranty coverage. That being said, it is a good idea to double-check any service package you might have purchased with your car, in case they include any of these items.

Automotive Service Professionals have access to a database with the same service information as the dealership. With this information, they will be able to guarantee that any recalls are appropriately managed and that warranty repairs are conducted at the correct facility.

It’s your call to decide where to get your vehicle serviced, but please remember that you can continue to rely on the same Automotive Service Professional that you have always trusted to keep your car in tip-top shape, without compromising the warranty.

It’s Up to You

  • An Automotive Service Professional can maintain your vehicle’s warranty while you enjoy the convenience of personal service.
  • An independent garage has access to the specific products and maintenance schedule specified by your vehicle’s warranty.
  • Sometimes warranty repairs and recalls must be done by dealers. If this is the case, your garage will keep you informed of these special requirements.

Emergencies

Although dealerships generally provide most warranty repairs, in the event of a breakdown on the road, your vehicle’s warranty may grant exceptions. Check your warranty information for these exceptions. If you need the repair to be done quickly to get you to your destination, and there are no dealerships available for use, your warranty may provide information regarding repairs done by an independent Automotive Service Professional. In an emergency situation, feel safe knowing you can trust a local Automotive Service Professional to get you back up and running and reimburse your cost.

If you have a vehicle under warranty and would like to know which services we can provide you, give us a shout.

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